Report Tampering or Complaints

Report any circumvention or tampering to Law Enforcement

Enforcement and Complaint Procedures

Upon completion of the installation of a device, the ignition interlock technician who installs the device and the participant shall complete a Kansas Ignition Interlock Installation/Removal Verification Form. This completed form shall be submitted to Driver Solutions by the service provider and a copy will be provided to the participant for their records.

To file a complaint, please answer all applicable questions on the Complaint Form and be as specific as possible. Any applicable questions not answered may result in a delay in the resolution of your complaint. Please provide as much detail as possible as our decision for further action will be based on the facts as presented in your complaint.

You may also contact the Kansas Ignition Interlock Vendor Oversite Program at 785-296-5966. Please provide the following information to the representative when calling in your complaint:

  1. Customer name
  2. Phone number
  3. Driver’s license number
  4. Service center name, address and City
  5. Interlock company
  6. Complaint