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Customer Satisfaction Survey

  1. Fleet Operations - Customer Satisfaction Survey
    khp logo

  2. VEHICLE CONDITION

  3. Exterior paint, bodywork and glass*

  4. Interiors including the carpet, seat and dash

  5. Services performed prior to delivery, including fluids, filters, tires, brake, etc.

  6. What is the mechanical condition of the vehicle since you have placed it into service

  7. SALES EXPERIENCE

  8. Were you able to obtain the vehicle of choice (color, model, etc.) to meet your needs?

  9. Did our sales staff provide the necessary information to aid you in selecting the best vehicle for your agency?

  10. Was our sales staff knowledgeable and courteous?

  11. Were your documents prepared accurately and on time?

  12. Was your vehicle ready when promised?

  13. What was the length of time needed to prepare your vehicle for delivery?

  14. YOUR AGENCY NEEDS

  15. Was this your first vehicle purchased through KHP Fleet Operations?

  16. Do you plan to purchase vehicles from the KHP in the future?

  17. What type of vehicle(s) might you purchase in the future?

    Check all that apply:

  18. What equipment options would you like to have?

    Check all that apply:

  19. CONTACT INFORMATION

  20. Leave This Blank:

  21. This field is not part of the form submission.